5 Comments
User's avatar
Carl Cedan's avatar

This is pure gold

MIdST LABS (UX/UI/SD)'s avatar

"Lead with business outcomes." So key! It's a great opportunity to always be selling the impact of UX more broadly, as well--using it as an opportunity to get across why UX matters through the lens of KPIs, etc. Great piece!

Miranda | Strategic Studio's avatar

Totally 💯 Hook them right at the beginning 😄

Krispin Dolbear's avatar

Really useful advice in this article - particularly the combination of setting up the meeting with what decision needs to be made and reminder of context.

I’ve been in design for a lot of years but am new to writing about it - really admire your informative and actionable approach.

Miranda | Strategic Studio's avatar

I appreciate that Krispin. Trying to ensure every issue has tangible takeaways designers could apply in their day to day 🙌